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We’re Not Ready for What AI Agents Are Actually Doing: Revision history

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7 December 2025

  • curprev 17:1217:12, 7 December 2025 PC talk contribs 12,805 bytes +12,805 Created page with "I thought I understood where AI was headed. Then I saw what Klarna did with 700 employees’ worth of work. 500px Something happened in early 2024 that made me rethink everything I thought I knew about AI. Klarna — the Swedish fintech company — deployed an AI assistant to handle customer service. Not assist with customer service. Actually handle it. Within the first month, this system was managing 2.3 million conver..."