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• 01:51, 6 December 2025 PC talk contribs created page The Truth About AI in Customer Support: What Works and What Doesn’t (Created page with "500px Consumers are still not entirely at ease with AI technologies. It still makes mistakes, which is annoying. Take a look at these results from our yearly CX and customer service research (supported by RingCentral): •70% of consumers stated that they preferred using the phone over self-service options, such as voice recognition software or AI-powered tools like ChatGPT. • When utilizing ChatGPT or AI technology...")