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• 16:39, 14 December 2025 PC talk contribs created page The 2 Types of Churn in SaaS (Why Users Really Cancel) (Created page with "650px In SaaS, churn is the silent killer. It quietly erodes your MRR every month, forcing you to constantly refill the tank just to stay where you are. After watching thousands of users churn at different SaaS companies I’ve been a part of, I’ve come to the realization that: People churn for 1,321 different reasons, but every single reason fits into just two categories — “Your Fault” or “Their Problem.” And the only wa...")